Part 2: The best of the community community
5 more resources, podcasts, wisdom from 2022 that you don't want to miss
Even though I quit working in tech a few months ago, the people in my Community Feelings Support Groups keep me in touch with the community industry. (We start new sessions this week and next week!) I learn a lot from seeing how community builders in these small groups solve problems and make the most of opportunities. I've gathered five more pieces from my community friends that you shouldn't pass up, so make sure you check them out!
How does an introvert use social media to build a community from scratch? It’s been a joy to watch Sonali grow Petminded for the last few years. Now you can hear about the strategies she’s used to grow this community! (And if you’re a dog owner, don’t miss Dog Science week!
Hayley is one of the best online community managers I know. She’s a natural collaborator and leader. Learn how Hayley advocated for community needs, and incorporated community feedback into product iterations, AND increased the size of their online community by three times in one year, all while dramatically shifting the tone of the Patreon community.
Want to figure out what might make competitors in a community collaborators? Carol Benovic-Bradley, now at Reddit, used to be a member of Kickstarter's learning and engagement team and she has wisdom to share. Listen to this Community Signal episode to hear how she supported creators with education and community to improve the success of their campaigns.
Max, who leads SuperHi's community, has unique experience in customer service and uses that knowledge and the insights he gained in this role to write this post to help other community managers improve their own skills. (And don’t forget to sign up for Max’s newsletter!)
Shannon Emery has built or scaled communities and programs at Blackbaud, Higher Logic, and Alteryx for nearly 10 years. She shares her thoughts on community manager burnout in this interview. Shannon is honest, hilarious, and the most giving person in the community industry. This is a much watch video!